Momoyoga's New, Enhanced Online Payments Feature

With Momoyoga, your yogis can easily pay online for your classes and/or videos. You can accept online payments through a variety of payment methods, making it safe and easy for your yogis to pay you through their payment method of choice.

Next to credit card payments, iDEAL, PayPal, Google Pay, and Apple Pay, Momoyoga offers a great selection of international payment methods so you can welcome yogis from all over the globe.

To keep up with our growth and to meet the needs of our customer’s, we've recently released Momoyoga’s new, enhanced online payment feature. 🎉

Now you’re able to handle all of your online payments within Momoyoga, and with it, you’ll be able to take advantage of these exclusive features:

• Offer more international payment options to your international audience
• Choose your payout frequency
• Access the new orders and payments page
• Easily offer refunds to yogis
• Send a direct payment link to your yogis
• Access better payment-related support

📣If you are switching over from our legacy Stripe feature, check out this article: How can I upgrade my online payments?

Here is everything you'll need to know about this new feature...

To enable online payments:

1. Login to Momoyoga
2. Go to More
3. Click Payment settings
4. Select Online payments
5. Click on Complete account set up
6. Here you will be redirected to connect.stripe.com where you will fill out the information about your business
7. Once your account has been set up, you will be redirected back to Momoyoga

To update the accepted payment methods:

1. Login to Momoyoga
2. Go to More
   
3. Click Payment settings
4. Click Manage payment settings
5. Select the accepted payment methods you want to offer to your yogis. Here you can also view the rates for each payment method.
6. Click Save

To view the rates:

1. Login to Momoyoga
2. Go to More
3. Click Payment settings
4. Click See rates next to Accepted payments
5. Click See rates next to each individual payment provider

To view your payouts:

1. Login to Momoyoga
2. Go to More
3. Click Payment settings
4. Click View payouts to see your current balance, recent payouts, and account details.

To manage your payout frequency:

1. Login to Momoyoga
2. Go to More
3. Click Payment settings
4. Click Manage payment settings 
5. Adjust your payout frequency from weekly to monthly. 
6. Click Save

To set up your ID verification:

1. Login to Momoyoga
2. Go to More
3. Click Payment settings
4. Click View payouts
5. Click Account
6. Click the pencil icon in the first box
7. Select how you would like to verify your ID and complete the steps

To send the payment reminder email with payment link:

1. Login to Momoyoga
2. Go to More
3. Click Orders and payments
4. Click the unpaid product
5. Click Edit order
6. Select Send payment reminder email
7. Click Submit

To offer a refund:

1. Login to Momoyoga
2. Go to More
3. Click Orders and Payments
4. Click the product you would like to refund
5. Click on the payment you would like to refund
6. Click Refund
7. Type in the amount you would like to refund and the reason
8. Click Confirm

To deactivate your payments:

1. Login to Momoyoga
2. Go to More
3. Click Payment settings
4. Click Manage payment settings 
5. Click Deactivate payments

That's it... Now you're up to speed with our new feature! 🎉

Special considerations

• If you are upgrading from our legacy feature, "Online payments (with Stripe)" and "Online payments (with Mollie)" will no longer be shown.
• In the enhanced payment feature, there is a "hold" of 7 days on the payments, so if a yogi purchases something on 1 January, it won't be paid out until the next weekly payout after 8 January. This is to cover any disputes made by yogis. 

Still have questions? Please do not hesitate to contact us.

Can't find what you are looking for here? It's possible that your country does not yet support our enhanced payment feature. Find instructions for our legacy payment feature here.