It is possible for a studio to receive a notification when a membership or class pass expires for a yogi.
Notification when the class pass expires
When a yogi purchases a membership or class pass, there is a validity date attached. The yogi will receive a reminder 7 days before a class pass or membership expires. This way, yogis are aware of the status of their purchase, and they have time to purchase a new class pass.
It is not only nice for yogis to be informed, but it can also be helpful for a studio to have insight into the purchasing behavior of your yogis. Do they purchase a new class pass immediately after it expires? Do they switch to a different class pass?
Therefore, it is possible for a studio to receive a notification when a class pass or membership of a yogi expires. Based on this information you can, for example, decide to contact the yogi to ask what they need and assign a new class pass yourself.
Follow the steps below to activate notifications for when a class pass or membership expires:
- Go to More in the Momoyoga overview
- Click Configure memberships and/or Configure class passes (the same action applies to both).
- Click on the corresponding class pass or membership for which you want to set the notification
- At the bottom of the page, select Notify studio on expiry.
- Click Submit
You will now receive a notification for this membership or class pass when the product expires. The notification can be set separately per class pass and/or membership.