We would be happy to support you via email. We offer online support on weekdays between 9:00 AM and 4:30 PM CEST. Please keep in mind, we are still a relatively small team, and we work to respond to every email in 1-2 business days.
Key Information to include in your email to support
- Name and email address associated with your studio
- Name and email address associated with the yogi having the issues
- Screenshots of the error message, failed payment, or page giving you issues
- Link of the page giving you issues
- The date, name of the class, class pass, membership giving you issues