Have you searched through the Help Center, checked out all of our Success Guides, watched our instructional videos, and still can't find an answer to your question?
We would be happy to support you via email. We offer online support on weekdays between 9:00 AM and 4:30 PM CEST. Please keep in mind, we are still a relatively small team, and we work to respond to every email in 1-2 business days.
Key Information to include in your email to support
- Name and email address associated with your studio
- Name and email address associated with the yogi having the issues
- Screenshots of the error message failed payment, or page giving you issues
- Link of the page giving you issues
- The date, name of the class, class pass, membership giving you issues