There are several reasons why yogis may have trouble logging in. Try the steps below to resolve this issue.
Did the yogi received a welcome email?
When the yogi has not received a welcome email, the yogi does not have access to the schedule of your yoga studio.
Have you sent the welcome email, but the yogi did not receive it
There are a number of reasons why a yogi may not have received a welcome email. You can check the following:
- Check the spam (or junk) folder
- Check if the email address is entered correctly into Momoyoga
- Try to send the message again
Did yogi receive the welcome email, but the yogi still cannot log in?
- Let the yogi request a new password using the online schedule
- Send a new welcome email to the yogi
Does the yogi already have a password, but he or she cannot log in?
- Let the yogi request a new password using the online schedule